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No summary when running for multiple channels but works for a single channel

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Yorkie88
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No summary when running for multiple channels but works for a single channel

Is there any way to get more detailed logs? I'm running for multiple channels but I don't get a summary for channels from certain ini files.

I don't think it's an ini issue because I tried running it again with a single channel from one of those ini files (radiotimes) and it worked fine, and printed the summary out.

Is there anything in a debug log or something that might tell me where the issue is?

I'm running on docker, using https://docs.linuxserver.io/images/docker-webgrabplus so I think it's webgrabplus V3.1.0

Cheers!

Log snippet below:

[  Info  ] Group (0) :
[  Info  ] update requested for - 58 - out of - 58 - channels for 7 day(s)
[  Debug ]
[  Info  ] (   1/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpMainEv.uk) -- mode Force
[  Info  ]
[  Debug ]
[  Info  ] (   2/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpPL.uk) -- mode Force
[  Info  ]
[  Debug ]
[  Info  ] (   3/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpFball.uk) -- mode Force
Yorkie88
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Last seen: 4 months

I don't think the i and n bits get output to the logs anyway, but I'm running it manually now, just for the channels from that ini file and it looks to be working in terms of pulling the EPG. Should the summary be printed to STDOUT or is it just sent to the log file:

root@4a34f87baa8e:/# /bin/bash defaults/update.sh

           WebGrab+Plus/w MDB & REX Postprocess -- version  V3.1.0.0

                                Jan van Straaten
                             Francis De Paemeleere

            thanks to Paul Weterings and all the contributing users
--------------------------------------------------------------------------------

Job started at 16/08/2020 15:05:35
Checking License ..
For License request/update data, see WGLicense.log.txt
found: /config/siteini.pack/UK/radiotimes.com.ini -- Revision 24
encrypted in 'new (V3)' mode
processing /data/guide.xml ...
Found existing channel (xmltv_id=RTSkySpMainEv.uk) in the config file
Found existing channel (xmltv_id=RTSkySpPL.uk) in the config file
Found existing channel (xmltv_id=RTSkySpFball.uk) in the config file
Found existing channel (xmltv_id=RTSkySpCricket.uk) in the config file
Found existing channel (xmltv_id=RTSkySpGolf.uk) in the config file
Found existing channel (xmltv_id=RTSkySpRacing.uk) in the config file
Found existing channel (xmltv_id=RTSkySpF1.uk) in the config file
Found existing channel (xmltv_id=RTSkySpAction.uk) in the config file
Found existing channel (xmltv_id=RTSkySpArena.uk) in the config file
Found existing channel (xmltv_id=RTSkySpNews.uk) in the config file
Found existing channel (xmltv_id=RTSkySpMix.uk) in the config file
Found existing channel (xmltv_id=RTShowcase) in the config file
..............


      i=index  .=same  c=change  g=gab  r=replace  n=new


Group (0) :
update requested for - 12 - out of - 12 - channels for 7 day(s)
(   1/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpMainEv.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   2/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpPL.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   3/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpFball.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   4/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpCricket.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   5/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpGolf.uk) -- mode Force
i
error downloading page: The operation has timed out. (10sec)
Retry 1 of 6 times
iiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   6/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpRacing.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

(   7/12  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpF1.uk) -- mode Force
iiiiiiinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
mat8861
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Joined: 5 years
Last seen: 58 min

Suggest you increase time out to 50.
Update force:
[ Info ] ( 1/1 ) RADIOTIMES.COM -- chan. (xmltv_id=BBC Wales: BBC Two) -- mode Force
[ Info ] 0.36 sec/update
[ Debug ]
[ Debug ] 15 shows in 1 channels
[ Debug ] 0 updated shows
[ Debug ] 15 new shows added

Update incremental:
[ Info ] ( 1/1 ) RADIOTIMES.COM -- chan. (xmltv_id=BBC Wales: BBC Two) -- mode Incremental
[ Info ]
[ Info ] Summary for update of BBC Wales: BBC Two
[ Info ] no changes, no update necessary !
[ Info ] unchanged shows inspected 15
[ Info ] total after update 15

[ Debug ]
[ Debug ] 15 shows in 1 channels
[ Debug ] 0 updated shows
[ Debug ] 0 new shows added
Do you have logging "on" ?

Yorkie88
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Joined: 7 months
Last seen: 4 months

Thanks mat, I'll increase that to 60 for 5 retries and see how it goes tonight.

I do have the logging on in the config file, but wasn't sure if there might be some kind of debug/trace level to enable.

Cheers

Yorkie88
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Joined: 7 months
Last seen: 4 months

It seems to be pulling the guide down, but I still don't understand why it doesn't get a summary.
The BEIN.NET channels get a summary for each channel, and I think it used to do that for the RADIOTIMES.COM channels aswell.

I increased the retry delay to 60s, with 5 retries (is that the setting you meant?) and switched it to smart mode instead as it sounded like a good option for a 7 day grab.

If you have time to have a look, is there anything obvious in my settings that would cause it to not have those summaries? Does it matter that they aren't there?
Is it a difference between Incremental and Force updates - I noticed your example had it for Incremental, but not Force?

I've attached my settings file (minus email/password)

This is a section the recent log showing the summaries for BEIN:

[  Info  ] (   6/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpRacing.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (   7/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpF1.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (   8/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpAction.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (   9/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpArena.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (  10/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpNews.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (  11/58  ) RADIOTIMES.COM -- chan. (xmltv_id=RTSkySpMix.uk) -- mode Smart
[  Info  ]
[  Debug ]
[  Info  ] (  12/58  ) TVGUIDE.CO.UK -- chan. (xmltv_id=RTShowcase) -- mode Smart
[Error   ] no shows in indexpage!
[  Info  ]
[  Debug ]
[  Info  ] (  13/58  ) BEIN.NET -- chan. (xmltv_id=HD1 English) -- mode Smart
[  Info  ]
[  Info  ]    Summary for update of       HD1 English
[  Info  ]      missing shows added       0
[  Info  ]      changed shows updated     0
[  Info  ]      new shows added           43
[  Info  ]      unchanged shows inspected 0
[  Info  ]      total after update        43

[  Debug ]
[  Info  ] (  14/58  ) BEIN.NET -- chan. (xmltv_id=HD2 English) -- mode Smart
[  Info  ]
[  Info  ]    Summary for update of       HD2 English
[  Info  ]      missing shows added       0
[  Info  ]      changed shows updated     0
[  Info  ]      new shows added           34
[  Info  ]      unchanged shows inspected 0
[  Info  ]      total after update        34
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Yorkie88
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Joined: 7 months
Last seen: 4 months

It seems to be showing again for most of the radiotimes channels now, is it caused by dodgy data from their side?

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