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[Critical] The remote server returned an error: (403) Forbidden.

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Kick4U
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[Critical] The remote server returned an error: (403) Forbidden.

Hello, tired of my EPG lacking to say the least and feel it's time to return to my roots and pick up WebGrab+ again!

Have just learned that the license model is in effect. Well deserved for the developers.

I'm running into a problem where I can't run the app at all. I've seen another few posts with nearly the same issue and it seems it was resolved with the structure of the tag. I have confirmed and reconfirmed that my line is correct and commented it out entirely to find the in my log. Any ideas what else I can try?


[ ] WebGrab++ license request and update log
[ ] 2020/05/21 16:24
[ ] Job finished at 21/05/2020 16:24:52 done in 1s
[Critical]
The remote server returned an error: (403) Forbidden.
[Critical]
at Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
at WG_Azure.Azure_Access.DownloadFile(CloudFileDirectory dir, String filename, String& content, DateTime& lastmodified, Boolean& pass)
at  .–..ctor(Dictionary`2 , Boolean )
at  . ..ctor(String )
at  .―. (String[] )
[Critical] Unhandled Exception
[Critical] For detailed info, see log file C:\Users\Administrator\AppData\Local\WebGrab+Plus\WGLicense.log.txt
[Critical] Execution stopped

mat8861
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install first version 3.0 then the update. see an example here on the license config https://github.com/SilentButeo2/webgrabplus-siteinipack/tree/master/site...

Kick4U
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Well, I installed 3.0.0 and ran into this issue. It was on a test VM that is running Windows 10 with a bunch of services stripped out so not sure what could have caused this.

I installed 3.0.0 on a new Windows 10 VM and had no issue with the same config files this morning.

Thanks for the response!

owi
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I have the same error, after I installed 3.0.0 on a new Windows 10 and updated with version 3.0.2. What to do?

[ ] WebGrab++ license request and update log
[ ] 2020/06/18 13:32
[ ] Job finished at 18/06/2020 13:32:34 done in 1s
[Critical]
Den eksterne serveren returnerte feilen (403) Forbudt.
[Critical]
ved Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
ved WG_Azure.Azure_Access.DownloadFile(CloudFileDirectory dir, String filename, String& content, DateTime& lastmodified, Boolean& pass)
ved  .–..ctor(Dictionary`2 , Boolean , Boolean )
ved  . ..ctor(String )
ved  .―. (String[] )
[Critical] Unhandled Exception
[Critical] For detailed info, see log file C:\Users\owi123\AppData\Local\WebGrab+Plus\Epg-Country\Norge\WGLicense.log.txt
[Critical] Execution stopped

mat8861
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owi
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mat8861 wrote:

Update to 3.1 please http://www.webgrabplus.com/content/release-v31

Thank you!

roowie
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I get this error after upgrade to 3.1

[ ] WebGrab++ license request and update log
[ ] 2020/06/20 16:39
[ ] Job finished at 20/06/2020 16:39:04 done in 1s
[Critical]
Das Stammelement ist nicht vorhanden.
[Critical]
bei System.Xml.XmlTextReaderImpl.Throw(Exception e)
bei System.Xml.XmlTextReaderImpl.ParseDocumentContent()
bei System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
bei System.Xml.XmlDocument.Load(XmlReader reader)
bei System.Xml.XmlDocument.LoadXml(String xml)
bei  .–. ..ctor(String , Boolean ,   )
bei  .–..ctor(Dictionary`2 , Boolean , Boolean )
bei  . ..ctor(String )
bei  .―. (String[] )
[Critical] Unhandled Exception
[Critical] For detailed info, see log file C:\Users\marku\AppData\Local\WebGrab+Plus\WGLicense.log.txt
[Critical] Execution stopped

mat8861
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Please post complete log

roowie
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This is the complete log of file WGLicense.log.txt. Therefore I can't give you more details.
Please note: With version 2.1.5 everything works fine. The error seems to occur during the license check. I have a badge and I am paying on a monthly basis.

Kick4U
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I can only recommend reviewing the license file again. Perhapd creating it over again from the example. Lastly make sure you’re using a solid text editor like Notepad++.

Windows Notepad only saves files in ASCI which causes problem for so many situations when UTF is required.

Good Luck

WGMaker
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Must be something wrong in the webgrab++.config.xml .. it reports that the root element 'stammelement' is missing .. check it or show a copy of the file ..

husham
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I found the same issue
As soon I upgraded from 3.0 to 3.1 I keep getting the ssame .. Lckly i had the files of 3.0 saved so I overwrittent the 3.1 folder in the app local again
and then it started to work

Now it gives even more problems with
=======================
WebGrab+Plus/w MDB & REX Postprocess -- version V3.1.0.0

Jan van Straaten
Francis De Paemeleere

thanks to Paul Weterings and all the contributing users
--------------------------------------------------------------------------------

Job started at 23/06/2020 15:08:16
Checking License ..
For License request/update data, see WGLicense.log.txt
The total channel count :20 exceeds the number 20 allowed for license 'default'
The total channel count set to :20
found: C:\Users\husha\AppData\Local\WebGrab+Plus\siteini.pack\International\streamingtvguides.com.E.ini -- Revision 00
encrypted in 'legacy (V2)' mode

!! SiteIni streamingtvguides.com.E.ini in channelfile creation mode !!!

found: C:\Users\husha\AppData\Local\WebGrab+Plus\siteini.pack\Saudi Arabia\osn.com.ini -- Revision 11

!! SiteIni osn.com.ini in channelfile creation mode !!!

found: C:\Users\husha\AppData\Local\WebGrab+Plus\siteini.pack\United Arab Emirates\mbc.net.E.ini -- Revision 03
encrypted in 'legacy (V2)' mode

!! SiteIni mbc.net.E.ini in channelfile creation mode !!!

found: C:\Users\husha\AppData\Local\WebGrab+Plus\siteini.pack\International\bein.net.ini -- Revision 20
encrypted in 'new (V3)' mode

Number of allowed siteini's 2 for license 'default' reached
Grabbing with bein.net.ini will yeald no results
======================

MaxImim 20 channels is been retrieved
I dont get this licence and decrypt and why does this all work now and only 20 channels max. Honestly This 3.1 is more trouble then it was when 3.0 was working perfectly . .I should nevever have updated ..

Shall I uninstall everything and install 3.0 again only...

mat8861
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3.0 and 3.0.x will never work again Last good is 3.1

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