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astro.com.my failing with " no shows in indexpage!"

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Uthall
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astro.com.my failing with " no shows in indexpage!"

Hello, i am running the latest astro files from the donator forum with the relevant keys, and getting the above error.

Help please.....

logs attached

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jksmurf
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Uthall wrote:

Hello, i am running the latest astro files from the donator forum with the relevant keys, and getting the above error.
Help please.....
logs attached

I'm using the donator version but getting an encryption user key error. May I get a new key please?
If I need to donate again (3rd time) please just let me know. Thanks.

[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\astro.com.my.ini -- Revision 10
[ Info ] encrypted with userkey and expiry date in 'legacy (V2)' mode
[Warning ] Unable to decrypt!!
[Error ] Incorrect Decryption userkey : REMOVED KEY
[Error ] astro.com.my.ini cannot be used for grabbing
[Error ] A request for the correct userkey can be posted on http://www.webgrabplus.com/forum

Blackbear199
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get the latest astro files from the donator area(asia section).

jksmurf
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Uthall wrote:

Hello, i am running the latest astro files from the donator forum with the relevant keys, and getting the above error.
Help please.....
logs attached

OK Key works now but the show does not. Same error as Uthall above?

mat8861
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try to use the one in siteini pack

jksmurf
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mat8861 wrote:

try to use the one in siteini pack

Hi. nope it says encrypted which is what I sort of expected as you previously noted it was a donor version?
The log does not complain about the user/donor key with the donor ini (it just does not produce any shows).

Quote:

[ ]
[ ] WebGrab+Plus/w MDB & REX Postprocess -- version V3.0.0.0 -- build 3
[ ]
[ ] Jan van Straaten
[ ] Francis De Paemeleere
[ ]
[ ] thanks to Paul Weterings and all the contributing users
[ ] --------------------------------------------------------------------------------
[ ]
[ ] Job started at 29/03/2020 09:00:38
[ Debug ]
[ Debug ] Running on: Microsoft Windows NT 6.2.9200.0
[ Debug ] Environment: 4.0.30319.42000
[ Debug ]
[ Debug ] Loading timezone data
[ Debug ] Embedded timezones source: timezone.timezonesdata.txt
[ Debug ] Reading config file: C:\Users\Kristian\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[ Info ] Checking License ..
[ Info ] For License request/update data, see WGLicense.log.txt
[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\tvb.com.pearl.ini -- Revision 01
[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\OLD\astro.com.my.ini -- Revision 08
[ Info ] encrypted with userkey and expiry date in 'legacy (V2)' mode
[Warning ] Unable to decrypt!!
[Error ] Incorrect Decryption userkey : SNIPPED
[Error ] astro.com.my.ini cannot be used for grabbing
[Error ] A request for the correct userkey can be posted on http://www.webgrabplus.com/forum

[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\nowtv.now.com.ini -- Revision 04
[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\tv.foxsportsasia.com.ini -- Revision 01
[ Debug ]
[ Info ] found: C:\Users\Kristian\AppData\Local\WebGrab+Plus\siteini.user\promo.mytvsuper.com.ini -- Revision 02
[ Debug ] xmltv input file - C:\Utils\TVXB\XML\WebGrab\NowBBWebGrab.xml - found
[ Debug ] 168 superfluous shows removed
[ Info ] Found existing channel (xmltv_id=TVB Pearl) in the config file
[ Info ] Found existing channel (xmltv_id=ABC Australia) in the config file
[ Info ] Found existing channel (xmltv_id=HBO Hits) in the config file
[ Info ] Found existing channel (xmltv_id=HBO Family) in the config file
[ Info ] Found existing channel (xmltv_id=CINEMAX) in the config file
[ Info ] Found existing channel (xmltv_id=HBO Signature) in the config file
[ Info ] Found existing channel (xmltv_id=HBO HD) in the config file
[ Info ] Found existing channel (xmltv_id=MOVIE MOVIE) in the config file
[ Info ] Found existing channel (xmltv_id=Al Jazeera) in the config file
[ Info ] Found existing channel (xmltv_id=FOX) in the config file
[ Info ] Found existing channel (xmltv_id=FOXLife) in the config file
[ Info ] Found existing channel (xmltv_id=FOXCRIME) in the config file
[ Info ] Found existing channel (xmltv_id=LIFETIME) in the config file
[ Info ] Found existing channel (xmltv_id=now Sports Prime) in the config file
[ Info ] Found existing channel (xmltv_id=Now Sports 1) in the config file
[ Info ] Found existing channel (xmltv_id=Now Sports 4) in the config file
[ Info ] Found existing channel (xmltv_id=Now Sports 5) in the config file
[ Info ] Found existing channel (xmltv_id=Now Sports 6) in the config file
[ Info ] Found existing channel (xmltv_id=Now Sports 7) in the config file
[ Info ] Found existing channel (xmltv_id=FIGHT SPORTS) in the config file
[ Info ] Found existing channel (xmltv_id=FOX SPORTS) in the config file
[ Info ] Found existing channel (xmltv_id=FOX SPORTS 2) in the config file
[ Info ] Found existing channel (xmltv_id=FOX SPORTS 3) in the config file
[ Info ] Found existing channel (xmltv_id=Pearl) in the config file
[ Info ]
[ Info ]
[ Info ] i=index .=same c=change g=gab r=replace n=new
[ Info ]
[ Info ]
[ Info ] Group (0) :
[ Info ] update requested for - 24 - out of - 24 - channels for 14 day(s)
[ Debug ]
[ Info ] ( 1/24 ) TVB.COM.PEARL -- chan. (xmltv_id=TVB Pearl) -- mode Incremental
[ Info ]
[ Info ] Summary for update of TVB Pearl
[ Info ] missing shows added 0
[ Info ] changed shows updated 0
[ Info ] new shows added 35
[ Info ] unchanged shows inspected 264
[ Info ] total after update 307

[ Info ]
[ Info ] ( 2/24 ) ASTRO.COM.MY -- chan. (xmltv_id=ABC Australia) -- skipped --> encrypted SiteIni
[ Info ]
[ Debug ]

Uthall
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Im still getting the "no shows in indexpage!" error using the astro files from the donator page.

Matt, you suggest using the ones from the siteini pack, do you mean from the normal downloads page, cos that just throws up an error:

no index page data received from HBO
unable to update channel, try again later
No guide data to restore
( 1/2 ) ASTRO.COM.MY -- chan. (xmltv_id=Astro Wah Lai Toi) -- mode Force
Unable to update channel Astro Wah Lai Toi
Generic syntax exception:
message:
no index page data received from Astro Wah Lai Toi
unable to update channel, try again later
No guide data to restore

Uthall
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Now im getting the decrypt error.....

Matt, can you please confirm which files we should be using, and if these files work as expected for you.

Thanks

Uthall
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Matt, any help on this would be great.....?

GG
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So...has anyone managed to fix this? Would appreciate any reaction

jhr1948
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GG wrote:

So...has anyone managed to fix this? Would appreciate any reaction

I ran astro fine last night. Using the latest ini?

GG
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So from the site ini pack I get:

found: /config/my/siteini.pack/Malaysia/astro.com.my.ini -- Revision 06
processing /data/my.xml ...

( 1/212 ) ASTRO.COM.MY -- chan. (xmltv_id=Astro PPV Movies HD (498)) -- mode Force
Unable to update channel Astro PPV Movies HD (498)
Generic syntax exception:
message:
no index page data received from Astro PPV Movies HD (498)
unable to update channel, try again later
Existing guide data restored!

The ini from the donater area gives me:

found: /config/my/siteini.pack/Malaysia/astro.com.my.ini -- Revision 10
encrypted with userkey and expiry date in 'legacy (V2)' mode

Group (1) :
update requested for - 231 - out of - 231 - channels for 3 day(s)
( 1/231 ) ASTRO.COM.MY -- chan. (xmltv_id=HBO) -- mode Force
iii
no shows in indexpage!

jhr1948
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GG wrote:

So from the site ini pack I get:
found: /config/my/siteini.pack/Malaysia/astro.com.my.ini -- Revision 06
processing /data/my.xml ...
( 1/212 ) ASTRO.COM.MY -- chan. (xmltv_id=Astro PPV Movies HD (498)) -- mode Force
Unable to update channel Astro PPV Movies HD (498)
Generic syntax exception:
message:
no index page data received from Astro PPV Movies HD (498)
unable to update channel, try again later
Existing guide data restored!
The ini from the donater area gives me:
found: /config/my/siteini.pack/Malaysia/astro.com.my.ini -- Revision 10
encrypted with userkey and expiry date in 'legacy (V2)' mode
Group (1) :
update requested for - 231 - out of - 231 - channels for 3 day(s)
( 1/231 ) ASTRO.COM.MY -- chan. (xmltv_id=HBO) -- mode Force
iii
no shows in indexpage!

You sure you have an updated channel list? I think i ran a channels lists for Astro a few weeks ago or got this from somewhere (lost track). Anyway, i don't see that PPV channel you're trying to grab.

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