I've been using the Radio Times EPG successfully for some time as it has a lot of programme information available. However since 5th June 2018, WebGrab+Plus V2.1 as reported the following error for all channels I am try to grab:
"Job started at 06/06/2018 06:00:03
found: /volume1/1TB/WebGrab/.wg++/radiotimes.com.ini -- Revision 15
processing /volume1/1TB/WebGrab/.wg++//guide/guide.xml ...
Found existing channel (xmltv_id=TalkingPictures) in the config file
Group (0) :
update requested for - 28 - out of - 28 - channels for 15 day(s)
( 1/28 ) RADIOTIMES.COM -- chan. (xmltv_id=TalkingPictures) -- mode Light
i
error downloading page: Error: SecureChannelFailure (The authentication or decryption has failed.)
pausing 1 of 4 times for 5 seconds before re-try.
Unable to update channel TalkingPictures
Generic syntax exception:
message:
no index page data received from TalkingPictures
unable to update channel, try again later
Existing guide data restored!"
The URL_Index used in my ini is:
"url_index{url|http://www.radiotimes.com/rt-service/schedule/get?startDate=|urldate|%2000:00:00&hours=24&totalWidthUnits=0&channels=|channel}"
Is anyone else experiencing this issue?
For information I am running WebGrab+Plus on a Synology NAS, but I have also tried using W10, but get the same error.
Thanks for your feedback
Blackbear199. Thank you for your quick reply.
I knew it was not a Webgrab problem! Thinking back, there have been a number of 'updates' to both Synology and W10 recently.
I'll go through your suggestions and come back.
I fixed the issue on my Windows 10 installation with Webgrab V2.1.5, so I can at least download the Radio times EPG!
However I am having difficulties with my Synology NAS(my preferred platform).
It seems that the original version of mono that was installed had been removed during an update.
I have therefore downloaded the mono package from SynoCommunity (version 5.8.0.108-11) which is shown as installed and running. However, webgrab reports the error 'Mono required, but its not installed'!
I have checked the NAS via command line and it does show mono located in /usr/local/mono, as expected.
Do you have any further suggestions to get Webgrab running on my Synology NAS or where I can download and install another version of mono?
I have Webgrab installed in a specific directory on volume 1 of the Synology nas. And it is run by the script Run.sh directly from the directory. This worked with the previous version of mono up until this week.
I think I'll try installing webgrab in the mono directory.
To update on the above and now that I have a little more understanding of the file structure of the Synology..
I have followed your suggestion and placed the full path, to the latest version of mono (5.8.0.108) into the script 'Run.sh'.
I also discovered that the previous version of mono (4.6.2) was still showing in usr/local/bin, which I have managed to uninstall, so I only have the latest version installed!
This seems to have fixed the issue and Webgrag+Plus is currently running and downloading the Radio Times EPG.
Thank you for your help, it's much appreciated.
I seem to have a similar problem - which also started on June the 5th - and every day since. The error message I get is:
"...
[ Info ]
[ Info ] Group (0) :
[ Info ] update requested for - 22 - out of - 22 - channels for 9 day(s)
[ Debug ]
[ Info ] ( 1/22 ) RADIOTIMES.COM -- chan. (xmltv_id=l1.BBC One North) -- mode Incremental
[Warning ] error downloading page: The underlying connection was closed: An unexpected error occurred on a send.
[Warning ] pausing 1 of 4 times for 10 seconds before re-try.
..."
After retrying all the other channels it gives up.
I use an old windows/xp machine stand-alone which sits by the PVR and I don't use for anything else. The software on there hasn't changed for several months. I've changed nothing which might have caused this error. So I assume there's something different on the radio times server which changed on June 5th - especially as Martin's problems started then too.
If - as BlackBear says - this is caused by https, then is that because Radio Times changed on June 5th?
Anyway, I tried the beta of version 2.1.5 but it wouldn't run on my machine - presumably because it's 64bit.
I'm away for a couple of weeks so won't be able to look at it again for a while but any hints or suggestions would be much appreciated.
I tried it on a Windows 10 machine and got it to work after installing net framework 4.72 and WG+ 2.1.5
The win10 machine is 32 bit, so why it wouldn't run on XP I don't know. On that machine it says "WebGrab+Plus.exe is not a valid win32 application". I'm sure the file is not corrupt - it's the same version I used on both machines. I also tried a new download.
Am I going to have to give up on XP finally ?
Anyway, I really am away for 2 weeks now so won't be able to look again for a while.
Thanks for any help.
Have anyone resolve this issue? Got the same error using 2.1.5.
[ Info ] ( 1/251 ) RADIOTIMES.COM -- chan. (xmltv_id=BBC1 UK) -- mode Incremental
[Error ] Unable to update channel BBC1 UK
[Critical] See log file for details
[Critical] Exception.Message: Det gick inte att läsa in typen WG.common.xmltv.SubTitle från sammansättningen xmltv, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null.
[Critical] Exception.StackTrace: vid WGconsole.Program.UpdateChannel(String strIndex, ChannelToUpdate Chan, XmlTarget xTarget)
vid WGconsole.Program.ConsoleApplication(String[] args)
[ Info ] Existing guide data restored!
[ Debug ]
is the first time you use the program or you did use it already ?
I have used it before, it all worked just until a couple days ago.
Yes, this is now working for me on both W10 and my Synology NAS.
In windows, I updated Webgrab to 2.1.5 beta and checked that .NET Framework 4.7 was turned on.
My NAS was a little more involved as I needed to upgrade Mono and ensure that Webgrab was using it. Following this I am able to download the EPG from Radio Times, but the time taken has almost double! Since the NAS is 'always on' its not such a problem.
See the notes in the previous posts above for details.
did you install all components ? if you upgraded make sure you also copied the new .dll
Thank you that helped :)