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Renew mi custom licence and my donator licence

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Tehra
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Joined: 7 years
Last seen: 4 weeks
Renew mi custom licence and my donator licence

Good day, my donor license expired and I can't use my custom license that expires in a few days, how do I pay in full for my 2 licenses quickly? I paid 15 euros last time for my personalized license and the donor license seems to me to be 5 euros or am I wrong?

Would I have to make my donation of 20 euros in total?

Tehra
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Donator
Joined: 7 years
Last seen: 4 weeks

Can you please help me validate my donor license and my custom license, I made my donation of 20 euros + paypal commission approximately 12 hours ago.I sent mail but still no response, I need to update my epg. Please!

ray2301
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Joined: 9 years
Last seen: 1 month

did they contact you back? i also need help renewing, it's expiring next month and i have no idea how much more i have to add to retain what i have now. i donate occasionaly so it should be enough to extend.

Tehra
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Donator
Joined: 7 years
Last seen: 4 weeks

Hi! No, I have not received an answer by email and they have not updated my donor license and my custom license either, I am waiting, the worst thing is that I have to update my epg and I cannot, because my donor license expired,my custom license still It is active for a few days.

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 days

@ray23201 your should be ok
@tehra if you donated few hours ago please wait, if not contact the authors (your was also blocked by using 3 pc, and i did reset it.)

Tehra
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Joined: 7 years
Last seen: 4 weeks

Thank you @mat8861 I donated 19 hours ago and I sent an email yesterday and today and I still don't get any response, I can't download my epg because my donator license expired, even though my custom license is active.
I only use 1 PC, I don't understand why 3 pc registered, before I used a laptop but it was a long time ago.
unless it's because I use VPN?

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 days

it's ok now, i see you also have the piggy icon

Tehra
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Donator
Joined: 7 years
Last seen: 4 weeks

Yes, It´s okay right now, thanks, Now I just need my mi.tv file to be reactivated, can you help me with that? I already paid another 20 euros today, because I forgot to pay when I paid for my donator licenses

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 days

It's better if you contact the author (Jan) i might mess up your account

bradmin
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Joined: 11 months
Last seen: 10 months

Good afternoon, I made a donation of €5.54 just now using the payment link, how long does it take to release the license to use the 250 channels for one year? my user is bradmin

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 days

Hi usually takes 4-5 hours (paypal doesn't update api) when you see the pig icon you ready to go.

bradmin
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Last seen: 10 months

ok, thank you for information

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 days

Welcome on board

permenkaret
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Donator
Joined: 8 months
Last seen: 3 months

hello i am a new user webgraplus and i have already donated but i have not been able to license a donor so i don't use encrypted webgrabplus
please help how to contact the admin so that my account is immediately active in the donor license

Blackbear199
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 hours

when you donate your status doesnt automatically change.
the updater program has to wait until paypal posts the transaction.
this usually takes a few hours.
i just checked and no donation with your username has been posted yet.
i will keep checking every 15 min or so.
your donation is active when you have the piggy bank badge beside your username.

use the contact tab at the top of the forums.
he's gonna tell you the same thing i said above.
you did include your username as it says on the donate page?
if you didnt then it will take longer as the admin has to manually fix this.

permenkaret
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Donator
Joined: 8 months
Last seen: 3 months

I sent a donation via a paypal account with a cellphone, may I suggest a photo of the donation evidence here

permenkaret
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Joined: 8 months
Last seen: 3 months

ordered paypal i wrote username:permenkaret

permenkaret
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Joined: 8 months
Last seen: 3 months

ordered paypal i wrote username:permenkaret

permenkaret
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Joined: 8 months
Last seen: 3 months

I just remembered last night I made a payment for donations to the PayPal account webgrabpp@gmail.com with username: permenkaret

Blackbear199
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Joined: 8 years
Last seen: 2 hours

you should contact the admin via the contact tab at top of the forums.
include your forums username,registered email address.
also include the paypal email(if different from forums email) and a copy of paypal transaction if you have it.

permenkaret
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Donator
Joined: 8 months
Last seen: 3 months

I have sent to the email admin (webgrabpp@gmail.com) webgrab username. registered email ... and the paypal email and copy of the paypal transaction

permenkaret
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Donator
Joined: 8 months
Last seen: 3 months

I have sent the forum username, registered email address.
also includes paypal emails and copies of paypal transactions

to the admin please check the email I sent

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