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licence problem !!

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apolon
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licence problem !!

hello

this morning i got this error message !!!

[ ] WebGrab++ license request and update log
[ ] 2020/06/17 08:06
[ ] Job finished at 17/06/2020 08:06:28 done in 0s
[Critical]
The remote server returned an error: (403) Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature..
[Critical]
at Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T] (Microsoft.WindowsAzure.Storage.Core.Executor.RESTCommand`1[T] cmd, Microsoft.WindowsAzure.Storage.RetryPolicies.IRetryPolicy policy, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x00708] in :0
at Microsoft.WindowsAzure.Storage.File.CloudFile.Exists (Microsoft.WindowsAzure.Storage.File.FileRequestOptions options, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x0001b] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content, System.DateTime& lastmodified, System.Boolean& pass) [0x0001e] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content) [0x00000] in :0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean , System.Boolean ) [0x004ed] in :0
at  . ..ctor (System.String ) [0x012fb] in :0
at  .―.  (System.String[] ) [0x00351] in :0
[Critical] Unhandled Exception
[Critical] For detailed info, see log file /root/.wg++/WGLicense.log.txt
[Critical] Execution stopped

please can someone check my licence please ....

regards

sh4down
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Joined: 5 months
Last seen: 1 week
apolon wrote:

hello
this morning i got this error message !!!
[ ] WebGrab++ license request and update log
[ ] 2020/06/17 08:06
[ ] Job finished at 17/06/2020 08:06:28 done in 0s
[Critical]
The remote server returned an error: (403) Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature..
[Critical]
at Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T] (Microsoft.WindowsAzure.Storage.Core.Executor.RESTCommand`1[T] cmd, Microsoft.WindowsAzure.Storage.RetryPolicies.IRetryPolicy policy, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x00708] in :0
at Microsoft.WindowsAzure.Storage.File.CloudFile.Exists (Microsoft.WindowsAzure.Storage.File.FileRequestOptions options, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x0001b] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content, System.DateTime& lastmodified, System.Boolean& pass) [0x0001e] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content) [0x00000] in :0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean , System.Boolean ) [0x004ed] in :0
at  . ..ctor (System.String ) [0x012fb] in :0
at  .―.  (System.String[] ) [0x00351] in :0
[Critical] Unhandled Exception
[Critical] For detailed info, see log file /root/.wg++/WGLicense.log.txt
[Critical] Execution stopped
please can someone check my licence please ....
regards

I also have this error, does anyone know why and how to fix it?

vimmers
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Joined: 1 year
Last seen: 4 months

same here

log

[ ]
[ ] WebGrab+Plus/w MDB & REX Postprocess -- version V3.0.2.0
[ ]
[ ] Jan van Straaten
[ ] Francis De Paemeleere
[ ]
[ ] thanks to Paul Weterings and all the contributing users
[ ] --------------------------------------------------------------------------------
[ ]
[ ] Job started at 18/06/2020 06:12:12
[ Debug ]
[ Debug ] Running on: Microsoft Windows NT 6.2.9200.0
[ Debug ] Environment: 4.0.30319.42000
[ Debug ]
[ Debug ] Loading timezone data
[ Debug ] Embedded timezones source: timezone.timezonesdata.txt
[ Debug ] Reading config file: C:\Users\vimme\AppData\Local\WebGrab+Plus\WebGrab++.config.xml
[ Info ] Checking License ..

VenimK
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Last seen: 2 weeks

Looks like system problem overall

WebGrab+Plus/w MDB & REX Postprocess -- version V3.0.0.0 -- build 3

Jan van Straaten
Francis De Paemeleere

thanks to Paul Weterings and all the contributing users
--------------------------------------------------------------------------------

Job started at 18/06/2020 05:40:53
Checking License ..
Job finished at 18/06/2020 05:40:54 done in 1s

The remote server returned an error: (403) Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature..

at Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T] (Microsoft.WindowsAzure.Storage.Core.Executor.RESTCommand`1[T] cmd, Microsoft.WindowsAzure.Storage.RetryPolicies.IRetryPolicy policy, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x00708] in :0
at Microsoft.WindowsAzure.Storage.File.CloudFile.Exists (Microsoft.WindowsAzure.Storage.File.FileRequestOptions options, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x0001b] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content, System.DateTime& lastmodified, System.Boolean& pass) [0x0001e] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content) [0x00000] in :0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean ) [0x0042f] in :0
at  . ..ctor (System.String ) [0x012c0] in :0
at  .―.  (System.String[] ) [0x00347] in :0
Unhandled Exception
For detailed info, see log file /app/wg++/./WGLicense.log.txt
Execution stopped

mat8861
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WG++ Team memberDonator
Joined: 5 years
Last seen: 8 hours
vimmers
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Joined: 1 year
Last seen: 4 months

works good again with upgrade :)

hertn
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Joined: 4 months
Last seen: 4 months

I updated to 3.1, filled in my user information but it keeps saying "Correct the username in the license request". I do know how to correctly spell my own username, so I don't understand what the issue is.

litalgiom
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Joined: 4 months
Last seen: 4 months

Hi, I just registered on webgrabplus but was using epg graber for over 2 years now. It worked amazing, I had arround 300+ channels and 30 site.ini's in use. Now I am restricted at 20 channels.

Anyone can provide me some help please?

hertn
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Donator
Joined: 4 months
Last seen: 4 months

Same for me. The free license only supports 20 channels now. Donator license supports 250 channels. Luckily I only have 86 channels. They say a dev account supports 1000 channels. So idk how people with over 250 channels are supposed to manage.

mat8861
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WG++ Team memberDonator
Joined: 5 years
Last seen: 8 hours
hertn wrote:

I updated to 3.1, filled in my user information but it keeps saying "Correct the username in the license request". I do know how to correctly spell my own username, so I don't understand what the issue is.

your username is "hernt" and the license password the one in your profile. With registered user license you can run 30 channels and 3 siteini

for number of channels is now in donator page http://www.webgrabplus.com/content/support-us or explained here: http://www.webgrabplus.com/comment/21624#comment-21624
Basically you can run 500 channels with 10 euro/year or 0.83 cents/month as you prefer. If more or you need a more custom license contact the authors.

hertn
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Joined: 4 months
Last seen: 4 months

Thanks. Think I got it working.

apolon
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this morning agen get issuie ???

[ ] WebGrab++ license request and update log
[ ] 2020/06/28 09:43
[ ] Job finished at 28/06/2020 09:43:06 done in 0s
[Critical]
Root element is missing.
[Critical]
at System.Xml.XmlTextReaderImpl.Throw (System.Exception e) [0x00027] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo (System.String res) [0x00017] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlTextReaderImpl.ParseDocumentContent () [0x0035d] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlTextReaderImpl.Read () [0x0008c] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlLoader.Load (System.Xml.XmlDocument doc, System.Xml.XmlReader reader, System.Boolean preserveWhitespace) [0x000a6] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlDocument.Load (System.Xml.XmlReader reader) [0x0002e] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at System.Xml.XmlDocument.LoadXml (System.String xml) [0x00018] in <118ef8b1a71345a2b4bc07b1fc3189c1>:0
at  .–+ ..ctor (System.String , System.Boolean ,  .–+  ) [0x0001e] in <896f87e576a8482c8f603908a14ec73f>:0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean , System.Boolean ) [0x001fa] in <896f87e576a8482c8f603908a14ec73f>:0
at  . ..ctor (System.String ) [0x012fb] in <896f87e576a8482c8f603908a14ec73f>:0
at  .―.  (System.String[] ) [0x00351] in <896f87e576a8482c8f603908a14ec73f>:0
[Critical] Unhandled Exception
[Critical] For detailed info, see log file /root/.wg++/WGLicense.log.txt
[Critical] Execution stopped

is it problem on your side ?

regards

billywood
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Joined: 2 months
Last seen: 2 months
mat8861 wrote:

hertn wrote:
I updated to 3.1, filled in my user information but it keeps saying "Correct the username in the license request". I do know how to correctly spell my own username, so I don't understand what the issue is.

your username is "hernt" and the license password the one in your profile. With registered user license you can run 30 channels and 3 siteini
for number of channels is now in donator page http://www.webgrabplus.com/content/support-us or explained here: http://www.webgrabplus.com/comment/21624#comment-21624 png to ico
Basically you can run 500 channels with 10 euro/year or 0.83 cents/month as you prefer. If more or you need a more custom license contact the authors.

Thank you!

Phitos
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Joined: 5 months
Last seen: 1 month

Yesterday everything was working fine. Today I only get this error when running WG++

[Critical]
No valid V2 remainder found
[Critical]
at WG.Common.ConsoleVersion..ctor (System.String raw) [0x00303] in <88dc39635ace488fbc37f2dad7d9a4f1>:0
at  .–.  () [0x0004c] in <88dc39635ace488fbc37f2dad7d9a4f1>:0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean , System.Boolean ) [0x00757] in <88dc39635ace488fbc37f2dad7d9a4f1>:0
at  . ..ctor (System.String ) [0x0134d] in <88dc39635ace488fbc37f2dad7d9a4f1>:0
at  .―.  (System.String[] ) [0x00351] in <88dc39635ace488fbc37f2dad7d9a4f1>:0
[Critical] Generic syntax exception:
[Critical] file: unknown
[Critical] message:
[Critical] No valid V2 remainder found
[Critical] For detailed info, see log file /Users/.../WGLicense.log.txt
[Critical] Execution stopped

Is there any fix for this?
I was using v3.1 and even download v3.1.1 beta but both versions have the same issue at this point.

Dizz0275
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Last seen: 2 months

Same problem here. :(

yuflus
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Joined: 12 months
Last seen: 1 week
apolon wrote:

hello
this morning i got this error message !!!
[ ] WebGrab++ license request and update log
[ ] 2020/06/17 08:06
[ ] Job finished at 17/06/2020 08:06:28 done in 0s
[Critical]
The remote server returned an error: (403) Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature..
[Critical]
at Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T] (Microsoft.WindowsAzure.Storage.Core.Executor.RESTCommand`1[T] cmd, Microsoft.WindowsAzure.Storage.RetryPolicies.IRetryPolicy policy, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x00708] in :0
at Microsoft.WindowsAzure.Storage.File.CloudFile.Exists (Microsoft.WindowsAzure.Storage.File.FileRequestOptions options, Microsoft.WindowsAzure.Storage.OperationContext operationContext) [0x0001b] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content, System.DateTime& lastmodified, System.Boolean& pass) [0x0001e] in :0
at WG_Azure.Azure_Access.DownloadFile (Microsoft.WindowsAzure.Storage.File.CloudFileDirectory dir, System.String filename, System.String& content) [0x00000] in :0
at  .–..ctor (System.Collections.Generic.Dictionary`2[TKey,TValue] , System.Boolean , System.Boolean ) [0x004ed] in :0
at  . ..ctor (System.String ) [0x012fb] in :0
at  .―.  (System.String[] ) [0x00351] in :0
[Critical] Unhandled Exception
[Critical] For detailed info, see log file /root/.wg++/WGLicense.log.txt
[Critical] Execution stopped
please can someone check my licence please ....
regards

Hello, same problem here. How you solved it?

Yesterday I installed wg v3.1 in a lab server and it works.
Now, Im trying to do it into production environment but I have this same error.

I try under ubuntu 20, under ubuntu 18, with webgrab v3.1 also webgrab v3.1.1 but problem continue..

Same config.xml, same OS, same steps for install, but I cant do it work in my new server.

Any help please?

Thank you!

yuflus
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Joined: 12 months
Last seen: 1 week

Ok, fixed with a simple:

apt-get upgrade

Reason: update your mono certificates..

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