Canalplus.com - 403 Forbidden

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Sat, 2026-02-07 12:21

poloche63

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Canalplus.com - 403 Forbidden

Version : WebGrab+Plus/w MDB & REX Postprocess -- version V5.5.0.0

OS : Ubuntu 22.04

Dotnet : v 9.0.4

INI version file : Rev 9

CANALPLUS.COM is not working. I’m getting a 403 error when attempting to grab data. I have a french residential IP.

Thanks :)

[ Info ] ( 2/175 ) CANALPLUS.COM -- chan. (xmltv_id=6TER) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Response status code does not indicate success: 403 (Forbidden).
[Warning ] error downloading page: Response status code does not indicate success: 403 (Forbidden).
[Warning ] error downloading page: Response status code does not indicate success: 403 (Forbidden).

Attachments:

files.zip

Sat, 2026-02-07 18:16

mat8861

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Is this a vps? We noticed vps are having tons of problems. Also the attached zip is corrupted anyway the siteini version is correct. I guess you also you using the config sample in misc folder, are you?

Sat, 2026-02-07 18:46

poloche63

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It's not a VPS ! It's my computer at home connected to my Orange France provider (IP residential).

I joined a new archive zip file, attached to this message :)

Attachments:

logs.zip

Capture_decran_2026-02-07_184520.jpg

Sat, 2026-02-07 21:26

mat8861

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please replace config with https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site... then add your license and channels

Sun, 2026-02-08 10:46

poloche63

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OK, i downloaded the files from your url, i replace with my credentials (user, pass, email) and put one channel (6TER) from canalplus.com.

Same error, nothing change :s

Thanks

PS : I attached the log file with this reply.

Attachments:

files_with_new_config.zip

Sun, 2026-02-08 17:57

mat8861

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You are right, although it is working fine on windows, on ubuntu returns 403, very strange...will try to find out why.

Attachments:

WebGrab.log_.txt

Sun, 2026-02-08 19:12

poloche63

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Oh ! I d'ont have try on Windows system... I run all my tools on my Linux OS .

Thanks for searching the issue and fix :)

Sun, 2026-02-08 20:06

mat8861

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Ok I guess canalplus servers don't like windows user-agent coming from linux so i changed in config to :

<user-agent>Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0</user-agent>

and works fine.

set time span 6 or less, do not use timespan 7 as my log ( i was checking a 14 days site and forgot to change)

Attachments:

WebGrab.log_.txt

Mon, 2026-02-09 18:16

poloche63

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Good job !

i'm back to grab with canalplus.com service !

Thanks

Mon, 2026-02-09 18:42

#10

mat8861

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You're welcome, thanks for your patience.

Thu, 2026-02-12 00:03

#11

davidmumar

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I changed the user agent, but I still get the same error.

Attachments:

WebGrab.log_.txt

Thu, 2026-02-26 22:33

#12

eratox

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Hi,

I’m having the same issue. I also get a 403 (Forbidden) error when trying to grab data from CANALPLUS.COM, and I’m using a French residential IP.

My configuration seems correct — I’m attaching it to this post in case it helps.

Thanks.

Attachments:

WebGrab.config.xml

WebGrab.log_.txt

Fri, 2026-02-27 17:38

#13

mat8861

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See config sample notes, many linux users solved the problem:

https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site...

It might well be that your ip is banned, eventually try in few days

Attachments:

WebGrab.log_.txt

Tue, 2026-03-03 22:38

#14

wynasoft

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same issue here is not a ban ip is just working in windows with user agent posted above but in ubuntu no way

thanks

regards

Wed, 2026-03-04 20:49

#15

poloche63

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Hello, grab is working fine with the user agent on ubuntu 22.04 WebGrab v5.5.0.0 / Dotnet 9.0.4 : <user-agent>Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0</user-agent>

I grab all day with my french residential IP (Orange) :)

Fri, 2026-03-06 00:20

#16

wynasoft

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yes after 24 hours working again in ubuntu with useragent posted here.

thanks

regards

Sat, 2026-07-04 03:19

#17

extream87

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Today error back

[Warning ] no robots data found

[Warning ] skipped robots check

[Warning ] error downloading page: Response status code does not indicate success: 403 (Forbidden).

[Error ] Unable to update channel CANAL+FOOT

[Critical] Generic syntax exception:

[Critical] message:

[Error ] no index page data received from CANAL+FOOT

[Error ] unable to update channel, try again later

[ Info ] Existing guide data restored!

Sat, 2026-07-04 17:15

#18

poloche63

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Hi, i can confirm the back of error 403 forbidden !

You need to use an updated Firefox user agent to grab :)

<user-agent>Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:152.0) Gecko/20100101 Firefox/152.0</user-agent>

( 1/1 ) CANALPLUS.COM -- chan. (xmltv_id=CANAL+ FOOT) -- mode Incremental
piiiiiiiii...........................................................................................................................................

Summary for update of CANAL+ FOOT
no changes, no update necessary !
unchanged shows inspected 139
total after update 139

Job finished at 04/07/2026 17:28:28 done in 24s

Sat, 2026-07-04 18:24

#19

extream87

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Thanks mate i will try but im on Windows... Can this be bypassed with Flaresolverr mat8861?

Sat, 2026-07-04 19:00

#20

poloche63

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You only need to replace your user agent by this updated in your WebGrab.config.xml ! Not needed to patch anything other :)

<?xml version="1.0" encoding="utf-8"?>
<settings>

<filename>webgrab.xml</filename>
<mode>nomark,verify</mode>
<postprocess grab="y" run="n">mdb</postprocess>
<user-agent>Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:152.0) Gecko/20100101 Firefox/152.0</user-agent>

Sat, 2026-07-04 19:43

#21

mat8861

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Use rev 11 there is a fix for country / channel list

Sat, 2026-07-04 19:47

#22

mat8861

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@extream87 in this 10 years have you ever changed user-agent ?

Sat, 2026-07-04 19:50

#23

mat8861

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@poloche63

Sat, 2026-07-04 22:38

#24

extream87

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Hahaha yes like 6 times not more xD

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Canalplus.com - 403 Forbidden