You are here

WG+ Not updating EPG

15 posts / 0 new
Last post
vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years
WG+ Not updating EPG

Hi

My setup suddenly stopped updating EPG
Configuration should be ok since has been working well nearly an year
WGLicense.log in windows

[ ] WebGrab++ license request and update log
[ ] 2021/12/25 18:59
[ ] Job finished at 25/12/2021 19:00:00 done in 4s
[Critical]
Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
[Critical]
kohteessa Microsoft.Azure.Storage.Core.Executor.Executor.d__1`1.MoveNext()
--- Pinon jäljityksen loppu aiemmasta sijainnista, jossa palautettiin poikkeus ---
kohteessa System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
kohteessa System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
kohteessa Microsoft.Azure.Storage.Core.Executor.Executor.<>c__DisplayClass0_0`1.b__0()
kohteessa Microsoft.Azure.Storage.Core.Util.CommonUtility.RunWithoutSynchronizationContext[T](Func`1 actionToRun)
kohteessa Microsoft.Azure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
kohteessa WG.common.azure.Azure_Access.DownloadFile(CloudFileDirectory cfd, String filename, String& content, DateTime& lastmodified, Boolean& pass)
kohteessa  .–..ctor(Dictionary`2 , Boolean , Boolean )
kohteessa  . ..ctor(String )
kohteessa  .―. (String[] )
[Critical] Unhandled Exception
[Critical] For detailed info, see log file C:\Users\Tuula\AppData\Local\WebGrab+Plus\WGLicense.log.txt
[Critical] Execution stopped

Blackbear199
Offline
Has donated long time ago
Joined: 10 years
Last seen: 4 months

looks like a license check failed due to certificate problem.
are you using linux?
if so try a cert sync
https://www.mankier.com/1/cert-sync
edit:
i see your using windows.this could just be a temporary problem with server.have u tried running webgrab a few times?

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

I mainly use wits raspberry / kodi but did some testing with windows. Raspberry last successful update 22.12

Blackbear199
Offline
Has donated long time ago
Joined: 10 years
Last seen: 4 months

ok,try a cert-sync as i said above.
u may have to find the path to your ca-bundle.crt file in your rpi file system.
see the link above,it shows some examples.

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

Found from forum and tried it out, but no help.

"Just execute this command via ssh to update mono certificates:

/storage/.kodi/addons/tools.mono/bin/cert-sync --user /run/libreelec/cacert.pem

Afterwards the license check worked for me properly."

Also windows software still not updating.

mat8861
Offline
WG++ Team memberDonator
Joined: 10 years
Last seen: 20 hours

wg++ version ?

Blackbear199
Offline
Has donated long time ago
Joined: 10 years
Last seen: 4 months

u cannot go by that that
u will have to find where ur rpi installed mono,u cannot guess
look in /usr/bin or /opt it could be in a few different places
i have a nas and mono is installed as a app and the directory is no where where it would be in a normal linux system.
this stuff u have to figure out on your own as i or anyone else(unless they have a rpi) can tell u.

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

Ok, but any idea why windows version not working? WG+ ver 3.2.2 (latest beta) Would be nice to get that working to verify it is not license issue.. then fix same in Rpi

Blackbear199
Offline
Has donated long time ago
Joined: 10 years
Last seen: 4 months

try latest beta 3.2.2.5 from git.after download copy and paste (overwrite current files)
https://github.com/SilentButeo2/webgrabplus-siteinipack/tree/master/eval...

windows version u have should be fine though.there was some issues for linux users in version ur using.see changelog for more details

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

Same with 3.2.2.5 (Windows)

Blackbear199
Offline
Has donated long time ago
Joined: 10 years
Last seen: 4 months

i thinks this is a server issue with wg license check.
i will msg the admin to lookinto it.

mat8861
Offline
WG++ Team memberDonator
Joined: 10 years
Last seen: 20 hours
vtr_tommi wrote:

Same with 3.2.2.5 (Windows)

if you have tried old version wg++ delete the .lic files, because old version like 3.1 are not compatible with new license system. Then do a force update license, it should work.

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

Hi, still no luck same error persists.
Uploaded also config file if there is something wrong in that.

WGMaker
Offline
WGMaker's picture
WG++ Team memberDonator
Joined: 13 years
Last seen: 18 hours
Is the support helpful?
support us

Delete all locally stored license data .. (on all the computers you used !) See http://webgrabplus.com/faq#faq_5266

Then try windows first ..

vtr_tommi
Offline
Has donated long time ago
Joined: 5 years
Last seen: 3 years

Hi, removed .lic file from linux & win computers, no change

Log in or register to post comments

Brought to you by Jan van Straaten

Program Development - Jan van Straaten ------- Web design - Francis De Paemeleere
Supported by: servercare.nl